Has anyone got any experience of using Virgin Special Assistance? (LHR-JFK)
I'm travelling to America and my girlfriend is flying out to meet me a week after I fly, however she struggles to read the departure boards and other signs in general (she's partially sighted). This is making her quite nervous, understandably. She's not concerned about the English airports, she feels like she could navigate Heathrow okay but we have booked the assistance just in case. Her main concern is that they won't help her through immigration at JFK. At this point she won't know which ESTA line to join and probably won't see the screen for the returning ESTA, and also will struggle to find the correct baggage carousel. Will the assistance extend to JFK as well or will We have to arrange that with them?
Thanks.
Submitted August 17, 2017 at 07:50AM by -fight-milk- http://ift.tt/2wcB0hy
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